Value Creation in Digital Service Platforms

Ahmad Ghazawneh, Osama Mansour

Publikation: Konference artikel i Proceeding eller bog/rapport kapitelKonferencebidrag i proceedingsForskningpeer review

Abstract

Value creation is increasingly relevant for owners of digital service platforms (DSPs). These owners have two vital goals: increase their service base and sustain their service offerers. A key element in continuously accommodating these goals is value creation. While the literature on DSPs is growing, there is a paucity of knowledge on the value creation process in these platforms. Drawing on a qualitative study of Uber drivers in Denmark and Sweden, we synthesize Schumpeter’s theory of value creation to develop an understanding of the value creation process in DSPs from the perspective of service offerers. As such, our study proposes and contributes a value creation framework for DSPs that identifies 8 value sources and highlights resource combination and exchange in the process of value creation.
OriginalsprogEngelsk
TitelThe 28th Australasian Conference on Information Systems
Antal sider11
ForlagUniversity of Tasmania
Publikationsdato30 nov. 2017
Sider1
Artikelnummer95
StatusUdgivet - 30 nov. 2017
BegivenhedThe 28th Australasian Conference on Information Systems - University of Tasmania, Hobart, Australien
Varighed: 3 dec. 20178 dec. 2017
Konferencens nummer: 28
https://www.acis2017.org/

Konference

KonferenceThe 28th Australasian Conference on Information Systems
Nummer28
LokationUniversity of Tasmania
Land/OmrådeAustralien
ByHobart
Periode03/12/201708/12/2017
Internetadresse

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