Understanding Data and Cooperation in a Public Sector Arena

Cathrine Seidelin, Charlotte P. Lee, Yvonne Dittrich

Publikation: Artikel i tidsskrift og konference artikel i tidsskriftKonferenceartikelForskningpeer review


This note explores how data work takes place in a public sector arena. We report on findings from a 3-year research project with a Danish organisation, which, amongst other things, aimed to improve current data practices in the organisation. We make use of the notion of ‘social arenas’ as a lens to understand the complex setting the organisation is situated in. We find that data work in this context takes place among multiple stakeholders and requires cooperation across organisational boundaries. Moreover, changes in data practices in one site changes cooperation among multiple stakeholders in the arena. Additionally, we develop a diagram of this complex setting, which constitutes an analytical tool that supports our understanding of the site (or sites) of intervention where data work is examined. Our study contributes to the field of CSCW by proposing and showing how the notion of sub-arena helps to comprehend the cooperation and interaction within the surprisingly complex public sector and locate the (sub-)arenas and stakeholders affected by a change in how data is provided and used.
TidsskriftProceedings of 18th European Conference on Computer-Supported Cooperative Work
Vol/bindvol. 4
Udgave nummerno. 1
Antal sider17
StatusUdgivet - 2020
BegivenhedProceedings of 18th European Conference on Computer-Supported Cooperative Work - University of Siegen , Siegen, Tyskland
Varighed: 13 jun. 202017 jun. 2020
Konferencens nummer: 18


KonferenceProceedings of 18th European Conference on Computer-Supported Cooperative Work
LokationUniversity of Siegen


  • CSCW
  • Data
  • Public sector
  • Services
  • collaboration
  • Cross-organizational interaction
  • organisational aspects