@inproceedings{776f504e7ffc41c5b3ef8dd9d5669c3b,
title = "Think-Aloud Surveys: A Method for Eliciting Enhanced Insights During User Studies",
abstract = "n a user experiment, we tried out a novel data collection approach consisting of combining surveys with the think aloud method. We coin the phrase “think-aloud survey method”, where participants think-aloud while completing a questionnaire. We analyzed the transcripts and found that the think aloud survey provides deeper insights into the reasoning behind the participants{\textquoteright} Likert scale choices and responses to open-ended questions, along with an enhanced understanding of the tasks and prompting the participants to explicate their choices. All resulting in more insights for design. The think- aloud survey method further offers other insights into usability issues and encourages the participants to provide system improvement proposals. The think-aloud survey method is useful for researchers and practitioners applying a large number of usability evaluations and wanting to dig deeper into the motivations for choice.",
keywords = "Surveys, Tests, Interface design, Surveys, Tests, Interface design",
author = "Lene Nielsen and Joni Salminen and Soon-Gyo Jung and Jansen, {Bernard J.}",
year = "2021",
month = aug,
day = "30",
doi = "10.1007/978-3-030-85607-6_67",
language = "English",
isbn = "978-3-030-85606-9",
volume = "12936",
series = "Lecture Notes in Computer Science",
publisher = "Springer",
pages = "504--508",
editor = "C. Ardito",
booktitle = "Human-Computer Interaction – INTERACT 2021",
address = "Germany",
note = "Human-Computer Interaction – INTERACT 2021 : IFIP Conference on Human-Computer Interaction, Interact 2021 ; Conference date: 25-08-2021 Through 27-08-2021",
}