The Usability Expert’s Fear of Agility: An Empirical Study of Global Trends and Emerging Practices

Lene Nielsen, Sabine Madsen

Publikation: Konference artikel i Proceeding eller bog/rapport kapitelKonferencebidrag i proceedingsForskningpeer review


This paper contributes to the HCI literature on usability practice with insights about the empirical challenges and global emerging practices caused by the advent of agile software development (ASD). In the paper we report from a worldwide study involving 12 usability professionals from 12 different countries. The findings show that the usability professionals share a forced development and innovation in their practice that stem from their clients’ adoption and use of ASD methods. The ASD methods challenge the way usability testing is performed, the abilities of the usability expert, the usability deliverables, and the experts’ assumptions about the importance of validity.
TitelNordiCHI '12 Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Antal sider4
ForlagAssociation for Computing Machinery
Publikationsdato17 okt. 2012
ISBN (Trykt)978-1-4503-1482-4
StatusUdgivet - 17 okt. 2012
Begivenhed7th Nordic Conference on Human-Computer Interaction - NordiCHI 2012: Making sense through design - Copenhagen, Danmark
Varighed: 14 okt. 201217 okt. 2012


Konference7th Nordic Conference on Human-Computer Interaction - NordiCHI 2012


  • Usability testing
  • practice study
  • agile methods
  • usability professionals
  • global trends