The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact

Publikation: Konference artikel i Proceeding eller bog/rapport kapitelKonferencebidrag i proceedingsForskningpeer review

Abstract

The workplace is changing rapidly and knowledge work is conducted increasingly in settings that are global, digital, flat and networked. The epicenter of value-creation are the individuals and their interactions. Unified Communication and Collaboration Technology (UC&C) supports individual interactions, collaboration and knowledge creation. The use of this technology is growing globally. In a previous study, we found that UC&C in collocated and distributed settings, produced misfits and fits between situated enacted practice-use of UC&C and the experienced productivity. We respond to the KITA 2015 call with this work-in-progress paper. We apply the IT Knowledge Artefact (ITKA)-interpretive lens from Cabitza and Locoro (2014) to a case of knowledge workers struggling with appropriation of UC&C for creating and sharing practice knowledge. We evaluate the framework - and discuss the usefulness of the lens in this specific setting. To further improve and enrich, we pose questions, aiming at contributing to the communication of valuable insights informing the design and use of future ITKAs in knowledge work.
OriginalsprogEngelsk
TitelIC3K 2015 : Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management
RedaktørerAna Fred, Jan Dietz, David Aveiro, Kecheng Liu, Joaquim Felipe
Antal sider8
Vol/bind3
UdgivelsesstedLisbon - Portugal
ForlagSCITEPRESS Digital Library
Publikationsdatonov. 2015
Sider436-443
ISBN (Trykt)978-989-758-158-8
DOI
StatusUdgivet - nov. 2015
Begivenhed7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Lissabon, Portugal
Varighed: 12 nov. 201514 nov. 2015
Konferencens nummer: 7
http://www.insticc.org/primorisdemo/ic3k/Home.aspx

Konference

Konference7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management
Nummer7
Land/OmrådePortugal
ByLissabon
Periode12/11/201514/11/2015
Internetadresse

Fingeraftryk

Dyk ned i forskningsemnerne om 'The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact'. Sammen danner de et unikt fingeraftryk.

Citationsformater