TY - GEN
T1 - The Impact of Ict on Business Models for Delivery Of ConsultancyServices - The Case Of Technical Engineering
AU - Falch, Morten
AU - Nicolajsen, Hanne Westh
PY - 2009
Y1 - 2009
N2 - This paper analyses the impact of the use of ICT in production and delivery of technical engineering consultancy services on business structures with regard to industry convergence and transaction costs. The paper takes an empirical study on the introduction of 3D-modelling tools in the building section in a Scandinavian engineering consultancy firm as its point of departure. The discussion identifies three different structural aspects, which all are affected by the use of ICT: Internationalisation vs. Local markets, Outsourcing vs. Structural integration, and Division of work between actors within the value chain.
AB - This paper analyses the impact of the use of ICT in production and delivery of technical engineering consultancy services on business structures with regard to industry convergence and transaction costs. The paper takes an empirical study on the introduction of 3D-modelling tools in the building section in a Scandinavian engineering consultancy firm as its point of departure. The discussion identifies three different structural aspects, which all are affected by the use of ICT: Internationalisation vs. Local markets, Outsourcing vs. Structural integration, and Division of work between actors within the value chain.
KW - ICT in engineering consultancy
KW - industry convergence
KW - transaction costs
KW - 3D modelling tools
KW - value chain division
M3 - Article in proceedings
SP - 82
EP - 93
BT - Proceedings of the First International Conference on Services Science and Innovation
ER -