The Genesis of Crisis Communication in Twitter: from Witnesses to Gatewatchers

Luca Rossi, Elisabetta Zurovac

    Publikation: Artikel i tidsskrift og konference artikel i tidsskriftKonferenceartikelForskningpeer review

    Abstract

    During crisis events individuals look for information and try to share useful content or testify their own experience through social media. The research for valuable information is, relies largely on information provided by news agencies and official actors. This collective behavior leads, on a given amount of time, toward the emergence of gatewatching activities where digital media are used to reshare and to control information. This paper will investigate how this phenomenon emerge looking at the Twitter conversations produced during the first five hours after the earthquake that struck Emilia Romagna region in Italy on May 20th 2012. We have been able to detect, in the early user-led phase of the phenomenon, what kind of messages were produced and how user-produced communication results in different network structures.
    OriginalsprogEngelsk
    TidsskriftSelected Papers of Internet Research
    Antal sider4
    StatusUdgivet - 2013
    BegivenhedInternet Research 14.0: Resistance and Appropriation - Denver, USA
    Varighed: 23 okt. 201326 okt. 2013
    Konferencens nummer: 14
    http://ir14.aoir.org/

    Konference

    KonferenceInternet Research 14.0: Resistance and Appropriation
    Nummer14
    Land/OmrådeUSA
    ByDenver
    Periode23/10/201326/10/2013
    Internetadresse

    Emneord

    • Crisis Communication
    • Social Media
    • Gatewatching
    • Twitter Analysis
    • Network Structures

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