Social Media for Disaster Situations: Methods, Opportunities and Challenges

Alivelu Manga Mukkamala, Roman Beck

    Publikation: Konference artikel i Proceeding eller bog/rapport kapitelKonferencebidrag i proceedingsForskningpeer review

    Abstract

    During disasters people start using social media as a platform to share and disseminate real-time disaster information to wider audiences. In order to understand the type of information that is being shared during disasters and how communities are using the technologies to respond to the disasters, we analyze two-different case studies on natural disasters using Twitter as a platform for gathering and sharing information. In both the case studies, we applied different content analysis methods, both manual and automated, to analyze the valuable information from the user-generated content produced during disaster situations. Based on our findings, we argue that social media platforms are facilitating collective level situation awareness among people and valuable information for disaster management agencies. However, in order to integrate social media in organizational work routines and processes, understanding the opportunities along with challenges is a key.
    OriginalsprogEngelsk
    TitelGlobal Humanitarian Technology conference, 2017 IEEE : GHTC
    ForlagIEEE
    Publikationsdato2017
    Sider1-9
    ISBN (Elektronisk)978-1-5090-6046-7
    DOI
    StatusUdgivet - 2017

    Emneord

    • Social Media
    • Disaster Information
    • Twitter Analysis
    • User-Generated Content
    • Situation Awareness

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