Persuasiveness, Personalization & Productive Workplace Practices with IT-Knowledge Artefacts

The workplace is getting increasingly globalized, virtualized and networked. At the same time, work itself has become discrete, autonomous and complex. In a fast changing world, the individual knowledge worker and his interactions becomes the new locus of value creation. Management promote – not dictate - lateral technologies to enable interaction among peers – the core of knowledge creation. To target productive behavior the knowledge professional appropriate these technologies building individualized IT-knowledge artefacts. This practice leads to several dilemmas in enterprisewide knowledge work. We see a possible way forward for improving workplace practices with IT-knowledge artefact based applications, by combining new insight of how different personality traits prefer different
knowledge sharing processes with new insight on personalizing persuasive
technology. We explore new research and argument for further research in an
attempt to solve the dilemmas in the networked enterprise.