Managing emerging and conflicting groupware use in organisations

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    Abstract

    In this paper, the need for management of emerging groupware use is proposed. It is argued that allowing for distributed innovation in use is needed to get the best out of a new groupware system. However, allowing for distributed and thus local innovations of groupware use necessitates management to support the emergent use forms and to design solutions (technical configurations and/or organizational changes) that allow for application that may otherwise be in conflict.

    OriginalsprogEngelsk
    TitelProceedings of the 26th annual ACM international conference on Design of communication
    ForlagAssociation for Computing Machinery
    Publikationsdato2008
    Sider249-256
    ISBN (Trykt)978-1-60558-083-8
    StatusUdgivet - 2008

    Emneord

    • Groupware management
    • Distributed innovation
    • Emergent use forms
    • Technical configurations
    • Organizational changes

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