Managing emerging and conflicting groupware use in organisations

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Abstract

In this paper, the need for management of emerging groupware use is proposed. It is argued that allowing for distributed innovation in use is needed to get the best out of a new groupware system. However, allowing for distributed and thus local innovations of groupware use necessitates management to support the emergent use forms and to design solutions (technical configurations and/or organizational changes) that allow for application that may otherwise be in conflict.

OriginalsprogEngelsk
TitelProceedings of the 26th annual ACM international conference on Design of communication
ForlagAssociation for Computing Machinery
Publikationsdato2008
Sider249-256
ISBN (Trykt)978-1-60558-083-8
StatusUdgivet - 2008

Emneord

  • Groupware management
  • Distributed innovation
  • Emergent use forms
  • Technical configurations
  • Organizational changes

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