Leakiness and Creepiness in App Space: User Perceptions of Privacy and Mobile App Use.

Irina Shklovski, Scott Mainwaring, Halla Hrund Skúladóttir, Höskuldur Borgthorsson

Publikation: Konference artikel i Proceeding eller bog/rapport kapitelKonferencebidrag i proceedingsForskningpeer review

Abstract

Mobile devices are playing an increasingly intimate role in everyday life. However, users can be surprised when in- formed of the data collection and distribution activities of apps they install. We report on two studies of smartphone users in western European countries, in which users were confronted with app behaviors and their reactions assessed. Users felt their personal space had been violated in “creepy” ways. Using Altman’s notions of personal space and territoriality, and Nissenbaum’s theory of contextual integrity, we account for these emotional reactions and sug- gest that they point to important underlying issues, even when users continue using apps they find creepy.
OriginalsprogEngelsk
TitelCHI '14 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ForlagAssociation for Computing Machinery
Publikationsdato23 apr. 2014
Sider2347-2356
ISBN (Trykt)978-1-4503-2473-1
DOI
StatusUdgivet - 23 apr. 2014
NavnACM Annual Conference on Human Factors in Computing Systems (CHI)

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