Integrated and seamless? Single Parents’ Experiences of Cross-Organizational Interaction

Keyphrases

• Cross-organization 100%
• Public Sector 100%
• Single Parents 100%
• Organizational Interaction 100%
• Parental Experience 100%
• Politicians 66%
• Digitization 66%
• Citizen Experience 66%
• Stage Model 66%
• Efficiency Gain 66%
• Public Organizations 33%
• Electronic Government 33%
• Public Services 33%
• Public Sector Digitalization 33%
• Recurring 33%
• Fully Integrated 33%
• Traditional Channel 33%
• Group Workshops 33%
• Organizational Level 33%
• Citizen Satisfaction 33%
• Contextual Interviews 33%
• Digital Channels 33%
• Focus Group Discussion 33%
• User Journey 33%
• Integration Challenges 33%
• Improve Service Quality 33%
• Actual Experience 33%
• Barriers to Integration 33%

Computer Science

• Citizen Experience 100%
• Organizational Interaction 100%
• Public Organization 50%
• e-government 50%
• Digitalization 50%
• Organizational Level 50%
• Contextual Interview 50%
• Group Discussion 50%

Social Sciences

• Public Sector 100%
• Single Parent 100%
• Digitalization 25%
• e-Government 25%
• Focus Group 25%
• Group Discussion 25%