How Social Software Supports Cooperative Practices in a Globally Distributed Software Project

Rosalba Giuffrida, Yvonne Dittrich

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Abstract

In Global Software Development (GSD), the lack of face- to-face communication is a major challenge and effective computer-mediated practices are necessary. This paper analyzes cooperative practices supported by Social Software (SoSo) in a GSD student project. The empirical results show that the role of SoSo is to support informal communication, enabling social talks and metawork, both necessary for establishing and for maintaining effective coordination mechanisms, thus successful cooperation.
OriginalsprogEngelsk
TitelProceedings of the 7th International Workshop on Cooperative and Human Aspects of Software Engineering
Antal sider8
ForlagAssociation for Computing Machinery
Publikationsdato2014
Sider24-31
ISBN (Trykt)978-1-4503-2860-9
DOI
StatusUdgivet - 2014

Emneord

  • Articulation Work, Communicative Genres, Coordination Mechanisms, Global Software Development, Metawork, Social Software, Socialization

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