Five Principles for Digital Service Innovation in Social Care

Gitte Tjørnehøj; Hanne Westh Nicolajsen

doi:10.24251/HICSS.2018.136

Five Principles for Digital Service Innovation in Social Care

Business IT

Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

Abstract

Digitalization in the public sector is growing to also include areas such as social care. We investigate the digital service innovation process within home care services in a Danish municipality. Inspired by theory on social materiality, we argue for an approach to digital service innovation within social care as an ongoing and entangled development of human and technological resources. We take an abductive approach as we combine theory on social-materiality and digital service innovation with empirical insights. Based in this, we propose five principles of importance for successful digital service innovation in social care: 1) mutual adaption; 2) piloting; 3) empowered; 4) situated re-innovation, and 5) continuous innovation.

Originalsprog	Engelsk
Titel	Proceedings of the 51st Hawaii International Conference on System Sciences
Forlag	AIS Electronic Library (AISeL)
Publikationsdato	jan. 2018
Sider	1086-1095
ISBN (Elektronisk)	978-0-9981331-1-9
DOI	https://doi.org/10.24251/HICSS.2018.136
Status	Udgivet - jan. 2018
Begivenhed	Hawaii International Conference on Information Sciences - Hilton Waikoloa Village, Waikokoa Vilage, USA Varighed: 3 jan. 2018 → 6 jan. 2018 http://hicss.hawaii.edu/

Konference

Konference	Hawaii International Conference on Information Sciences
Lokation	Hilton Waikoloa Village
Land/Område	USA
By	Waikokoa Vilage
Periode	03/01/2018 → 06/01/2018
Internetadresse	http://hicss.hawaii.edu/

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10.24251/HICSS.2018.136Licens: CC BY-NC-ND

Five Principles for Digital Service Innovation in Social CareForlagets udgivne version, 424 KBLicens: CC BY-NC-ND

Citationsformater

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Five Principles for Digital Service Innovation in Social Care. / Tjørnehøj, Gitte; Nicolajsen, Hanne Westh.
Proceedings of the 51st Hawaii International Conference on System Sciences. AIS Electronic Library (AISeL), 2018. s. 1086-1095.

Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

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Five Principles for Digital Service Innovation in Social Care

Abstract

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