ERP implementation as design: Looking at PD for means to facilitate knowledge integration

Yvonne Dittrich; Lene Pries-Heje

ERP implementation as design: Looking at PD for means to facilitate knowledge integration

Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

Abstract

Udgivelsesdato: December

Originalsprog	Engelsk
Tidsskrift	Scandinavian Journal of Information Systems
Vol/bind	21
Udgave nummer	2
ISSN	0905-0167
Status	Udgivet - 2009

Emneord

ERP System Implementations
Implementation Problems
User Involvement
Design Processes
Knowledge Integration

Systemudvikling med rammesystemer - nye aspekter af analyse og modellering
Carstensen, P. (PI), Dittrich, Y. (CoI) & Pries-Heje, L. (CoI)
01/02/2005 → 01/04/2009
Projekter: Projekt › Forskning

Citationsformater

@article{43605bb0e3bf11dda259000ea68e967b,

title = "ERP implementation as design: Looking at PD for means to facilitate knowledge integration",

abstract = "ERP system implementations are often problematic leading to numerous problems during and after the introduction. Although user involvement is regarded as an important success factor, the implementation difficulties indicate a lack of understanding of the process as well as methods and tools to mediate it. We argue that ERP implementations have to be understood as design processes requiring knowledge integration across different domains, and that appropriate activities should be performed to facilitate the knowledge integration. We use an in-depth case study of an ERP implementation to support our claim; applying a design perspective shows how knowledge integration problems lead to difficulties in the implementation process. Based on these results we discuss different remedies from the Participatory Design discourse.",

keywords = "ERP System Implementations, Implementation Problems, User Involvement, Design Processes, Knowledge Integration, ERP System Implementations, Implementation Problems, User Involvement, Design Processes, Knowledge Integration",

author = "Yvonne Dittrich and Lene Pries-Heje",

year = "2009",

language = "English",

volume = "21",

journal = "Scandinavian Journal of Information Systems",

issn = "0905-0167",

publisher = "Aalborg Universitet",

number = "2",

}

TY - JOUR

T1 - ERP implementation as design

T2 - Looking at PD for means to facilitate knowledge integration

AU - Dittrich, Yvonne

AU - Pries-Heje, Lene

PY - 2009

Y1 - 2009

N2 - ERP system implementations are often problematic leading to numerous problems during and after the introduction. Although user involvement is regarded as an important success factor, the implementation difficulties indicate a lack of understanding of the process as well as methods and tools to mediate it. We argue that ERP implementations have to be understood as design processes requiring knowledge integration across different domains, and that appropriate activities should be performed to facilitate the knowledge integration. We use an in-depth case study of an ERP implementation to support our claim; applying a design perspective shows how knowledge integration problems lead to difficulties in the implementation process. Based on these results we discuss different remedies from the Participatory Design discourse.

AB - ERP system implementations are often problematic leading to numerous problems during and after the introduction. Although user involvement is regarded as an important success factor, the implementation difficulties indicate a lack of understanding of the process as well as methods and tools to mediate it. We argue that ERP implementations have to be understood as design processes requiring knowledge integration across different domains, and that appropriate activities should be performed to facilitate the knowledge integration. We use an in-depth case study of an ERP implementation to support our claim; applying a design perspective shows how knowledge integration problems lead to difficulties in the implementation process. Based on these results we discuss different remedies from the Participatory Design discourse.

KW - ERP System Implementations

KW - Implementation Problems

KW - User Involvement

KW - Design Processes

KW - Knowledge Integration

KW - ERP System Implementations

KW - Implementation Problems

KW - User Involvement

KW - Design Processes

KW - Knowledge Integration

M3 - Journal article

SN - 0905-0167

VL - 21

JO - Scandinavian Journal of Information Systems

JF - Scandinavian Journal of Information Systems

IS - 2

ER -

ERP implementation as design: Looking at PD for means to facilitate knowledge integration

Abstract

Emneord

Fingeraftryk

Projekter

Systemudvikling med rammesystemer - nye aspekter af analyse og modellering

Citationsformater