Digitizing Products Towards Platforms: The Case of Vehicle Motion System

Charlotte A. Shahalei, Erol Kazan

Publikation: Konference artikel i Proceeding eller bog/rapport kapitelKonferencebidrag i proceedingsForskningpeer review


The development of digital product platforms is a prevailing trend in many industries. As firms incorporate digital technologies into established product categories, they need to manage tensions on multiple organizational layers including strategy, technology and structure. Recent findings suggest that tensions are most likely to be managed by creating resource and coordination flexibility. This paper reports a longitudinal case study of developing a digital product platform. By drawing on organizational ambidexterity theory, we identify four mechanisms—re-scripting, centralizing, redirecting and decoupling—through which the firm creates resource and coordination flexibility. The resulting resource and coordination flexibility in turn lead to the transformation of the firm’s strategy, technology and internal structure. The contribution of this study is in adopting an internal perspective and a bottom-up approach which help to theorize the evolution of digitized products into digital product platforms in an emergent way.
TitelInternational Conference on Information Systems : ICIS
Antal sider17
ForlagAIS Electronic Library (AISeL)
Publikationsdatodec. 2020
StatusUdgivet - dec. 2020


Dyk ned i forskningsemnerne om 'Digitizing Products Towards Platforms: The Case of Vehicle Motion System'. Sammen danner de et unikt fingeraftryk.