Designing for offline and online social work: Technology-mediated collaborative practices in and between municipalities

Erik Grönvall, Stefan Lundberg

    Publikation: Konference artikel i Proceeding eller bog/rapport kapitelKonferencebidrag i proceedingsForskningpeer review

    Abstract

    This paper explores possibilities and challenges of introducing the collaborative web-based, wiki-inspired tool Pycipedia in Swedish municipalities. Pycipedia is designed to support social workers that work with assisting parents with cognitive impairments. Pycipedia is co-designed with social workers and digitalize some of their workflows, enabling new ways of working and allow professional collaboration across municipalities. Pycipedia has now been used ‘live’ for two and a half years with users in six municipalities. This paper present and discuss observations and reflections coming from running such a long-term ‘live’ evaluation of a tool that digitalize parts of an existing practice. Our findings deal with the effects of moving social care practices online, the inherent fragility of commitment over time, and the social worker as knowledge creators and sharers. An important perspective is the long-term implementation of our tool in the social workers’ everyday practice.
    OriginalsprogEngelsk
    TitelEuropean conference on cognitive ergonomics : ECCE 2022
    ForlagAssociation for Computing Machinery
    Publikationsdato4 okt. 2022
    DOI
    StatusUdgivet - 4 okt. 2022
    BegivenhedEuropean conference on cognitive ergonomics - Kaiserslautern, Kaiserslautern, Tyskland
    Varighed: 4 okt. 20227 okt. 2022
    https://hci.uni-kl.de/ecce2022/

    Konference

    KonferenceEuropean conference on cognitive ergonomics
    LokationKaiserslautern
    Land/OmrådeTyskland
    ByKaiserslautern
    Periode04/10/202207/10/2022
    Internetadresse

    Emneord

    • Pycipedia
    • Social Work
    • Digitalization
    • Collaborative Tools
    • Municipal Implementation

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