Competence articulation: alignment of competences and responsibilities in synchronous telemedical collaboration

Simon Bo Larsen, Jakob Bardram

    Publikation: Konference artikel i Proceeding eller bog/rapport kapitelKonferencebidrag i proceedingsForskningpeer review


    Many studies and concepts within CSCW deal with the temporal, spatial, social, and computational aspects of supporting collaborative work. In this paper we want to pay attention to another central aspect to the achievement of
    collaborative work, namely the competence of the people involved. In particular, we want to look at the dynamic
    quality of competences, and investigate how competence is mutually developed in coordinated work. We have termed
    this process competence articulation, a concept which tries to emphasize competence as well as social development of
    competence as part of cooperation. The concept has emerged out of a longitudinal participatory design process
    investigating telemedical treatment of diabetic foot ulcers using video phones. We analyze the transitions occurring
    with the introduction of synchronous telemedical consultations and detail how the online video facilitates communication options for competence articulation, which again improve collaboration and thus the quality of the treatment.
    TitelProceeding of the twenty-sixth annual SIGCHI conference on Human Factors in Computing Systems : Session: Policy, Telemedicine and Enterprise
    Antal sider10
    ForlagAssociation for Computing Machinery
    ISBN (Trykt)978-1-60558-011-1
    StatusUdgivet - 2008
    BegivenhedConference on Human Factors in Computing Systems, CHI 2008 - Florence, Italien
    Varighed: 5 apr. 200810 apr. 2008
    Konferencens nummer: 26th


    KonferenceConference on Human Factors in Computing Systems, CHI 2008