Artificial Intelligence in Swedish Policies:: Values, benefits, considerations and risks

Daniel Toll; Ida Lindgren; Ulf Melin; Christian Østergaard Madsen

doi:10.1007/978-3-030-27325-5_23

Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks

Daniel Toll, Ida Lindgren, Ulf Melin, Christian Østergaard Madsen

Forskningscenter for Offentlig IT

Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

Abstract

Artificial intelligence (AI) is said to be the next big phase in digitalization.
There is a global ongoing race to develop, implement and make use of AI
in both the private and public sector. The many responsibilities of governments
in this race are complicated and cut across a number of areas. Therefore, it is
important that the use of AI supports these diverse aspects of governmental commitments
and values. The aim of this paper is to analyze how AI is portrayed in
Swedish policy documents and what values are attributed to the use of AI. We
analyze Swedish policy documents and map benefits, considerations and risks
with AI into different value ideals, based on an established e-government value
framework. We conclude that there is a discrepancy in the policy level discourse
on the use of AI between different value ideals. Our findings show that AI is
strongly associated with improving efficiency and service quality in line with
previous e-government policy studies. Interestingly, few benefits are highlighted
concerning engagement of citizens in policy making. A more nuanced view on
AI is needed for creating realistic expectations on how this technology can benefit
society.

Originalsprog	Engelsk
Titel	EGOV: International Conference on Electronic Government : 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings
Redaktører	Ida Lindgren
Antal sider	10
Udgivelsessted	Berlin
Forlag	Springer
Publikationsdato	2019
Sider	301-310
ISBN (Trykt)	978-3-030-27324-8
ISBN (Elektronisk)	978-3-030-27325-5
DOI	https://doi.org/10.1007/978-3-030-27325-5_23 https://doi.org/10.1007/978-3-030-27325-5
Status	Udgivet - 2019

Emneord

artificial intelligence
e-government values
public sector
benefits
risks

Adgang til dokumentet

Toll, Lindgren, Melin & Madsen (2019) Artificial Intelligence in Swedish Policies. Values, benefits, considerations and risksAccepteret manuskript, 217 KB

1 Tidsskriftartikel

Values, Benefits, Considerations and Risks of AI in Government: A Study of AI Policy Documents in Sweden
Toll, D., Lindgren, I., Melin, U. & Østergaard Madsen, C., 9 jul. 2020, I: eJournal of eDemocracy & Open government: JeDEM. 12, 1, s. 40-60 21 s.
Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

Åben adgang
Fil

Citationsformater

Toll, D., Lindgren, I., Melin, U., & Østergaard Madsen, C. (2019). Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. I I. Lindgren (red.), EGOV: International Conference on Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings (s. 301-310). Springer. https://doi.org/10.1007/978-3-030-27325-5_23, https://doi.org/10.1007/978-3-030-27325-5

Toll, Daniel ; Lindgren, Ida ; Melin, Ulf et al. / Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. EGOV: International Conference on Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings. red. / Ida Lindgren. Berlin : Springer, 2019. s. 301-310

@inproceedings{8873ec5500874f42821f0e8fe42b036d,

title = "Artificial Intelligence in Swedish Policies:: Values, benefits, considerations and risks",

abstract = "Artificial intelligence (AI) is said to be the next big phase in digitalization.There is a global ongoing race to develop, implement and make use of AIin both the private and public sector. The many responsibilities of governmentsin this race are complicated and cut across a number of areas. Therefore, it isimportant that the use of AI supports these diverse aspects of governmental commitmentsand values. The aim of this paper is to analyze how AI is portrayed inSwedish policy documents and what values are attributed to the use of AI. Weanalyze Swedish policy documents and map benefits, considerations and riskswith AI into different value ideals, based on an established e-government valueframework. We conclude that there is a discrepancy in the policy level discourseon the use of AI between different value ideals. Our findings show that AI isstrongly associated with improving efficiency and service quality in line withprevious e-government policy studies. Interestingly, few benefits are highlightedconcerning engagement of citizens in policy making. A more nuanced view onAI is needed for creating realistic expectations on how this technology can benefitsociety.",

keywords = "artificial intelligence, e-government values, public sector, benefits, risks, artificial intelligence, e-government values, public sector, benefits, risks",

author = "Daniel Toll and Ida Lindgren and Ulf Melin and {{\O}stergaard Madsen}, Christian",

year = "2019",

doi = "10.1007/978-3-030-27325-5_23",

language = "English",

isbn = "978-3-030-27324-8",

pages = "301--310",

editor = "Ida Lindgren",

booktitle = "EGOV: International Conference on Electronic Government",

publisher = "Springer",

address = "Germany",

}

Toll, D, Lindgren, I, Melin, U & Østergaard Madsen, C 2019, Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. i I Lindgren (red.), EGOV: International Conference on Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings. Springer, Berlin, s. 301-310. https://doi.org/10.1007/978-3-030-27325-5_23, https://doi.org/10.1007/978-3-030-27325-5

Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. / Toll, Daniel; Lindgren, Ida; Melin, Ulf et al.
EGOV: International Conference on Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings. red. / Ida Lindgren. Berlin: Springer, 2019. s. 301-310.

Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

TY - GEN

T1 - Artificial Intelligence in Swedish Policies:

T2 - Values, benefits, considerations and risks

AU - Toll, Daniel

AU - Lindgren, Ida

AU - Melin, Ulf

AU - Østergaard Madsen, Christian

PY - 2019

Y1 - 2019

N2 - Artificial intelligence (AI) is said to be the next big phase in digitalization.There is a global ongoing race to develop, implement and make use of AIin both the private and public sector. The many responsibilities of governmentsin this race are complicated and cut across a number of areas. Therefore, it isimportant that the use of AI supports these diverse aspects of governmental commitmentsand values. The aim of this paper is to analyze how AI is portrayed inSwedish policy documents and what values are attributed to the use of AI. Weanalyze Swedish policy documents and map benefits, considerations and riskswith AI into different value ideals, based on an established e-government valueframework. We conclude that there is a discrepancy in the policy level discourseon the use of AI between different value ideals. Our findings show that AI isstrongly associated with improving efficiency and service quality in line withprevious e-government policy studies. Interestingly, few benefits are highlightedconcerning engagement of citizens in policy making. A more nuanced view onAI is needed for creating realistic expectations on how this technology can benefitsociety.

AB - Artificial intelligence (AI) is said to be the next big phase in digitalization.There is a global ongoing race to develop, implement and make use of AIin both the private and public sector. The many responsibilities of governmentsin this race are complicated and cut across a number of areas. Therefore, it isimportant that the use of AI supports these diverse aspects of governmental commitmentsand values. The aim of this paper is to analyze how AI is portrayed inSwedish policy documents and what values are attributed to the use of AI. Weanalyze Swedish policy documents and map benefits, considerations and riskswith AI into different value ideals, based on an established e-government valueframework. We conclude that there is a discrepancy in the policy level discourseon the use of AI between different value ideals. Our findings show that AI isstrongly associated with improving efficiency and service quality in line withprevious e-government policy studies. Interestingly, few benefits are highlightedconcerning engagement of citizens in policy making. A more nuanced view onAI is needed for creating realistic expectations on how this technology can benefitsociety.

KW - artificial intelligence

KW - e-government values

KW - public sector

KW - benefits

KW - risks

KW - artificial intelligence

KW - e-government values

KW - public sector

KW - benefits

KW - risks

U2 - 10.1007/978-3-030-27325-5_23

DO - 10.1007/978-3-030-27325-5_23

M3 - Article in proceedings

SN - 978-3-030-27324-8

SP - 301

EP - 310

BT - EGOV: International Conference on Electronic Government

A2 - Lindgren, Ida

PB - Springer

CY - Berlin

ER -

Toll D, Lindgren I, Melin U, Østergaard Madsen C. Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. I Lindgren I, red., EGOV: International Conference on Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings. Berlin: Springer. 2019. s. 301-310 doi: 10.1007/978-3-030-27325-5_23, 10.1007/978-3-030-27325-5

Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks

Abstract

Emneord

Adgang til dokumentet

Fingeraftryk

Publikation

Values, Benefits, Considerations and Risks of AI in Government: A Study of AI Policy Documents in Sweden

Citationsformater