A Tweet is Not Just a Tweet: public sector understandings and analysis of social media customer service data

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Abstrakt

Perriam, J., (2019). A Tweet is Not Just a Tweet: public sector understandings and analysis of social media customer service data. Presented at the SMSociety ’19 {International Conference on Social Media and Society}, ACM, Toronto, ON, Canada. https://doi.org/10.1145/3328529.3328542
OriginalsprogEngelsk
TitelSMSociety ’19 {International Conference on Social Media and Society}
ForlagACM
Publikationsdato2019
DOI
StatusUdgivet - 2019

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