TY - GEN
T1 - A Tweet is Not Just a Tweet: public sector understandings and analysis of social media customer service data
AU - Perriam, Jessamy
PY - 2019
Y1 - 2019
N2 - Perriam, J., (2019). A Tweet is Not Just a Tweet: public sector understandings and analysis of social media customer service data. Presented at the SMSociety ’19 {International Conference on Social Media and Society}, ACM, Toronto, ON, Canada. https://doi.org/10.1145/3328529.3328542
AB - Perriam, J., (2019). A Tweet is Not Just a Tweet: public sector understandings and analysis of social media customer service data. Presented at the SMSociety ’19 {International Conference on Social Media and Society}, ACM, Toronto, ON, Canada. https://doi.org/10.1145/3328529.3328542
U2 - 10.1145/3328529.3328542
DO - 10.1145/3328529.3328542
M3 - Article in proceedings
BT - SMSociety ’19 {International Conference on Social Media and Society}
PB - ACM
ER -