Christian Østergaard Madsen

Publikation

Publikationer pr. år 2005 2019 2020 2021 2022 2024

• 17 Konferencebidrag i proceedings
• 9 Tidsskriftartikel
• 6 Konferenceabstrakt til konference
• 2 Bidrag til bog/antologi
• 4 Mere
  • 2 Konferenceartikel
  • 1 Rapport
  • 1 Ph.d.-afhandling

Publikationer pr. år

Publikationer pr. år

Søgeresultater

• 2024

  Five Bureaucratic Roles in the Age of Digital Transformation: – Insights from Scandinavian Public Organizations

  Melin, U., Østergaard Madsen, C. & Larsson, K. K., 20 aug. 2024, Electronic Government: 23rd IFIP WG 8.5 International Conference, EGOV 2024, Ghent-Leuven, Belgium, September 3–5, 2024, Proceedings. Marijn, J. (red.). Springer, Cham, s. 99 115 s. (Lecture Notes in Computer Science, Bind 14841).

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Fil

  • Street-level Bureaucrats 100%
  • Digital Transformation 100%
  • Public Service 100%
  • Level Bureaucrat 100%
  • Traditional Street 80%

• What Public Services are Suitable for Digitalization? - A Classification of Public Service Characteristics

  Lindgren, I., Østergaard Madsen, C., Höglund Rýden, H., Heggertveit, I., Hofmann, S. & Sæbø, Ø., 20 aug. 2024, Electronic Government: 23rd IFIP WG 8.5 International Conference, EGOV 2024, Ghent-Leuven, Belgium, September 3–5, 2024, Proceedings. Springer, Cham, s. 201 217 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  • Public Services 100%
  • Service Characteristics 100%
  • Welfare Benefits 100%
  • Digitalization 100%
  • Welfare 100%
• 2022

  Administrative Burden in Digital Self-Service: An Empirical Study About Citizens in Need of Financial Assistance

  Heggertveit, I., Lindgren, I., Østergaard Madsen, C. & Hofmann, S., 2022, Electronic Participation: Lecture Notes in Computer Science. Krimmer, R. (red.). Springer, Bind 13392. s. 173-187 15 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Digital Self-service 100%
  • Administrative Burden 100%
  • Financial Aid 100%
  • Digitalized 40%
  • Application Process 40%

• Exploring Citizens’ Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services

  Lindgren, I., Østergaard Madsen, C., Höglund Rydén, H. & Heggertveit, I., 4 okt. 2022, ICEGOV '22: Proceedings of the 15th International Conference on Theory and Practice of Electronic Governance. Association for Computing Machinery, s. 416-423

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Welfare Services 100%
  • Application Process 100%
  • Channel Activity 100%
  • Social Services 100%
  • Digitalization 100%

• Omni-Channel Overtures: Defining the Concept and Its Applicability in Public Sector Channel Management

  Pieterson, W., Østergaard Madsen, C. & Ebbers, W., 1 sep. 2022, International Conference on Electronic Government: Lecture Notes in Computer Science. Springer Nature, Bind 13391. s. 60 72 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Service Delivery 100%
  • Channel Approach 100%
  • Public Sector 100%

• Spotlight on the Positives: How Do Information Technology Projects Achieve Cost Underruns?

  Alami, A., Østergaard Madsen, C. & Krancher, O., 5 jan. 2022, Proceedings of the 55th Hawaii International Conference on System Sciences. s. 7496-7505 10 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Fil

  • Previous Knowledge 100%
  • Process Efficiency 100%
  • Budgetary Control 100%
  • Scope Reduction 100%
  • Lifelong Education 100%

• Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model

  Lindgren, I. & Østergaard Madsen, C., 1 jun. 2022, dg.o 2022: The 23rd Annual International Conference On Digital Government Research. s. 364-371 8 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Channel Processes 100%
  • Process Model 100%
  • Generic Process Model 50%
  • Engaged Research 50%
  • Multi-channel Services 50%
• 2021

  A citizen-centered analysis of what public services are suitable for digital communication channels

  Hofmann, S., Østergaard Madsen, C., Lindgren, I. & Verne, G., nov. 2021, Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2021. Springer, 8 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Fil

  • Public Services 100%
  • Digital Communication Channels 100%
  • Digital Service 100%
  • Channel Choice 60%
  • Research Project 50%

• Better than you think? Exploring cost and schedule overruns in government IT projects

  Alami, A., Østergaard Madsen, C. & Krancher, O., 8 sep. 2021, The 29th International Conference on Information Systems Development (ISD2021). Association for Information Systems

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Fil

  • Information Technology Projects 100%
  • Schedule Overrun 100%
  • Cost Overrun 100%
  • Government Information 100%
  • Information Technology 100%
• 2020

  Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies

  Hofmann, S., Østergaard Madsen, C. & Distel, B., 1 sep. 2020, Electronic Government. EGOV 2020. Lecture Notes in Computer Science. Springer, Bind 12219. s. 15-28

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • E-government Strategy 100%
  • Analytical Framework 100%
  • e-Government 100%
  • e-government 100%
  • Public Sector 50%

• Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government

  Nielsen, M. E., Østergaard Madsen, C. & Lungu, M., 1 sep. 2020, Electronic Government. EGOV 2020. Lecture Notes in Computer Science. Springer, Bind 12219. s. 121-137 (LCNS International Conference on Electronic Government , Bind 12219).

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Digital Government 100%
  • Systematic Literature Review 100%
  • Technical Debt Management 100%
  • Research Agenda 100%
  • Systematic Review 100%
• 2019

  Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks

  Toll, D., Lindgren, I., Melin, U. & Østergaard Madsen, C., 2019, EGOV: International Conference on Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings. Lindgren, I. (red.). Berlin: Springer, s. 301-310 10 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Artificial Intelligence 100%
  • Policy Benefits 100%
  • Policy Values 100%
  • Policy Risk 100%
  • Swedish 100%

• Channel choice complications: Exploring the multiplex nature of citizens' channel choices

  Østergaard Madsen, C., Hofmann, S. & Pieterson, W., 2019, EGOV: International Conference on Electronic Government. Lindgren, I. (red.). Berlin: Springer, Bind 11685. s. 139-151 13 s. (LCNS International Conference on Electronic Government ).

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Channel Choice 100%
  • Multiplex 100%
  • Telephone Call 100%
  • Mixed Methods 100%
  • Digital Channel 100%

• Integrated and seamless? Single Parents’ Experiences of Cross-Organizational Interaction

  Østergaard Madsen, C. & Christensen, L. R., jun. 2019, IRIS 2018 Proceedings. Information Systems Research Seminar in Scandinavia, (IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia; Nr. 5, Bind 9).

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Fil

  • Citizen Experience 100%
  • Organizational Interaction 100%
  • Parental Experience 100%
  • Public Sector 100%
  • Single Parent 100%
• 2017

  New Channels, New Possibilities: A typology and classification of social robots and their role in multi-channel public service delivery

  Pieterson, W., Ebbers, W. & Østergaard Madsen, C., 1 sep. 2017, International Conference on Electronic Government . Berlin: Springer, Bind 16. s. 47-59 12 s. (Lecture Notes in Computer Science, Bind 10428).

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Social Robots 100%
  • Multi-channel 100%
  • Public Service Delivery 100%
  • New Channels 100%
  • Social Robot 100%
• 2015

  Channel Choice: A Literature Review

  Østergaard Madsen, C. & Kræmmergaard, P., 31 aug. 2015, 14th IFIP WG 8.5 International Conference, EGOV 2015, Thessaloniki, Greece, August 30 - September 2, 2015, Proceedings. Tambouris, E. (red.). Springer, s. 3-18 17 s. (Lecture Notes in Computer Science, Bind 9248).

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Literature Reviews 100%
  • Channel Choice 100%
  • e-government 100%
  • Systematic Overview 100%
  • e-Government 100%
• 2014

  The development in leading e-government articles 2001- 2010: Definitions, perspectives, scope, research philosophies, methods and recommendations. An update of Heeks and Bailur

  Østergaard Madsen, C., Bull Berger, J. & Phythian, M., 1 dec. 2014, Electronic Government: 13th IFIP WG 8.5 International Conference, EGOV 2014, Dublin, Ireland, September 1-3, 2014. Proceedings. Janssen, M. (red.). Springer, s. 17-34 18 s. (Lecture Notes in Computer Science, Bind 8653).

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  • Electronic Government 100%
  • Research philosophy 100%
  • e-government 100%
  • e-Government 100%
  • Sampling Methods 33%