Forskningscenter for Offentlig IT

Publikation

Publikationer pr. år 2005 2021 2022 2024

• 25 Konferencebidrag i proceedings
• 19 Tidsskriftartikel
• 6 Konferenceabstrakt til konference
• 3 Bidrag til bog/antologi
• 8 Mere
  • 3 Konferenceartikel
  • 2 Bog
  • 1 Rapport
  • 1 Paper
  • 1 Working paper

Publikationer pr. år

Publikationer pr. år

Søgeresultater

• 2024

  Five Bureaucratic Roles in the Age of Digital Transformation: – Insights from Scandinavian Public Organizations

  Melin, U., Østergaard Madsen, C. & Larsson, K. K., 20 aug. 2024, Electronic Government: 23rd IFIP WG 8.5 International Conference, EGOV 2024, Ghent-Leuven, Belgium, September 3–5, 2024, Proceedings. Marijn, J. (red.). Springer, Cham, s. 99 115 s. (Lecture Notes in Computer Science, Bind 14841).

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Fil

  • Public Organizations 100%
  • Digital Transformation 100%
  • Scandinavian 100%
  • Street-level Bureaucrats 100%
  • Public Organization 100%

• On the Energy Consumption of CPython

  Pfeiffer, H., 11 sep. 2024, Quality of Information and Communications Technology: 17th International Conference on the Quality of Information and Communications Technology, QUATIC 2024, Pisa, Italy, September 11–13, 2024, Proceedings. Springer Nature, Bind 2178. s. 194-209

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

• Rethinking digitalization and climate: don’t predict, mitigate

  Gritsenko, D., Aaen, J. & Flyvbjerg, B., 7 jun. 2024, I: npj Climate Action. 3, 43.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  Fil

  • Digital Carbon Footprint 100%
  • Carbon Footprint 100%
  • Digitalization 100%
  • Greenhouse Gas Emissions 100%
  • Green Transition 33%

• Tools for monitoring software quality in information systems development and maintenance: five key challenges and a design proposal

  Pfeiffer, H. & Aaen, J., mar. 2024, I: International Journal of Information Systems and Project Management. 12, 1, s. 19-40 22 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  Fil

  • Software Quality 100%
  • quality of software 100%
  • information system development 100%
  • System Maintenance 100%
  • Monitoring Software 100%

• What Public Services are Suitable for Digitalization? - A Classification of Public Service Characteristics

  Lindgren, I., Østergaard Madsen, C., Höglund Rýden, H., Heggertveit, I., Hofmann, S. & Sæbø, Ø., 20 aug. 2024, Electronic Government: 23rd IFIP WG 8.5 International Conference, EGOV 2024, Ghent-Leuven, Belgium, September 3–5, 2024, Proceedings. Springer, Cham, s. 201 217 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  • Public Services 100%
  • Service Characteristics 100%
  • Welfare Benefits 100%
  • Digitalization 100%
  • Welfare 100%
• 2023

  Como fazer grandes coisas: The Surprising Factors that Determine the Fate of Every Project from Home Renovations to Space Exploration, and Everything in Between

  Bidragets oversatte titel: Como fazer grandes coisasFlyvbjerg, B. & Gardner, D., 20 nov. 2023, Citadel Grup Editorial. 373 s.

  Publikation: Bog / Antologi / Rapport / Ph.D.-afhandling › Bog › Forskning

  • Action 100%
  • New York 100%
  • Decision-Making 100%
  • Empire 100%
  • iPod 100%

• Governing Large Projects: A Three-Stage Process to Get It Right

  Flyvbjerg, B., Lovallo, D. & Cristofaro, M., 1 maj 2023, I: Academy of Management Perspectives. 37, 2

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  • Large-scale Projects 100%
  • Three-stage Process 100%
  • Deception 100%
  • Managers 100%
  • Reference Class Forecasting 66%

• How Big Things Get Done: The Surprising Factors that Determine the Fate of Every Project from Home Renovations to Space Exploration, and Everything in Between

  Flyvbjerg, B. & Gardner, D., 7 feb. 2023, Penguin Random House.

  Publikation: Bog / Antologi / Rapport / Ph.D.-afhandling › Bog › Forskning

  • Action 100%
  • Decision-Making 100%
  • Empire 100%
  • iPod 100%
  • Secret 100%

• How Frank Gehry Delivers on Time and on Budget: Lessons from the Master Architect in Managing Big Projects

  Flyvbjerg, B. & Gardner, D., 4 jan. 2023, I: Harvard Business Review. January-February, 13 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  • Frank Gehry 100%
  • Staggering 100%
  • Information Technology 100%
  • Project Management 50%
  • Large-scale Projects 50%

• Live Is Life: Teaching Software Engineering on Live Systems

  Pfeiffer, H., Lungu, M. & Tell, P., 5 sep. 2023, I: I E E E Software. 40, 6, s. 117-125 8 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  Fil

  • Software System 100%
  • Project Work 100%
  • Software Evolution 100%
  • Student Projects 100%
  • DevOps 100%

• Mitigating risk of failure in information technology projects: Causes and mechanisms

  Schmidt, J., sep. 2023, I: Project Leadership and Society. 3, 13 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  • Risk Mitigation 100%
  • Information Technology Projects 100%
  • Failure Risk 100%
  • Technology Project 100%
  • Information Technology 100%
• 2022

  Administrative Burden in Digital Self-Service: An Empirical Study About Citizens in Need of Financial Assistance

  Heggertveit, I., Lindgren, I., Østergaard Madsen, C. & Hofmann, S., 2022, Electronic Participation: Lecture Notes in Computer Science. Krimmer, R. (red.). Springer, Bind 13392. s. 173-187 15 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Digital Self-service 100%
  • Administrative Burden 100%
  • Self-Service 100%
  • Financial Aid 100%
  • Application Process 40%

• AI in Action: How the Hong Kong Development Bureau Built the PSS, an Early-Warning-Sign System for Public Works Projects

  Flyvbjerg, B., Budzier, A., Chun-kit, R. L., Agard, K. & Leed, A., 26 aug. 2022.

  Publikation: Konferencebidrag - EJ publiceret i proceeding eller tidsskrift › Paper › Forskning › peer review

  Åben adgang

  • Artificial Intelligence 100%
  • Sign Systems 100%
  • Hong Kong 100%
  • Public Works 100%
  • Early Warning Signals 100%

• A Platform Approach to Space Exploration

  Flyvbjerg, B. & Ansar, A., nov. 2022, I: Harvard Business Review.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  Fil

  • Space Exploration 100%
  • Rocket Systems 100%
  • Platform Approach 100%
  • Reusability 100%
  • Reusable Component 100%

• Can Git Repository Visualization Support Educators in Assessing Group Projects?

  Lungu, M., Pfeiffer, H., D'Ambros, M., Lanza, M. & Findhal, J., 2022, Proceedings of the 2022 Working Conference on Software Visualization (VISSOFT). IEEE

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  • Educators 100%
  • Group Projects 100%
  • Software Systems 100%
  • Software Engineering 100%
  • Visualization Tool 100%

• DaSEA – A Dataset for Software Ecosystem Analysis

  Buchkova, P., Hey Hinnerskov, J., Olsen, K. & Pfeiffer, H., 2022, MSR '22: Proceedings of the 19th International Conference on Mining Software Repositories. IEEE, s. 388-392

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

• Explanations for budget and schedule overrun revisited – a configurational perspective on IT projects

  Krancher, O., Østergaard Madsen, C., Alami, A. & Petersson, C., 2022, I: Proceedings / International Conference on Information Systems (ICIS). 17 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Konferenceartikel › Forskning › peer review

  Åben adgang

  Fil

  • IT Project 100%
  • Schedule Overrun 100%
  • Configurational Perspective 100%
  • Budget Overruns 100%
  • Schedule Adherence 100%

• Exploring Citizens’ Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services

  Lindgren, I., Østergaard Madsen, C., Höglund Rydén, H. & Heggertveit, I., 4 okt. 2022, ICEGOV '22: Proceedings of the 15th International Conference on Theory and Practice of Electronic Governance. Association for Computing Machinery, s. 416-423

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Welfare Services 100%
  • Application Process 100%
  • Channel Activity 100%
  • Social Services 100%
  • Digitalization 100%

• Government IT Projects: Current Evidence of Cost and Schedule Overrun and Their Antecedents

  Alami, A., Østergaard Madsen, C. & Krancher, O., maj 2022, Advances in Information Systems Development: Lecture Notes in Information Systems and Organisation. Springer, Bind 55. s. 109-125

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Bidrag til bog/antologi › Forskning › peer review

  • Information Technology Projects 100%
  • Schedule Overrun 100%
  • Cost Overrun 100%
  • Government Information 100%
  • Information Technology 100%

• Heuristics for Masterbuilders: Fast and Frugal Ways to Become a Better Project Leader

  Flyvbjerg, B., 2 aug. 2022, 29 s.

  Publikation: Working paper › Forskning

  Åben adgang

  • Rule of Thumb 100%
  • Teasing 100%
  • Work-based 50%
  • Occam's Razor 50%
  • Phronesis 50%

• How (In)Accurate Is Cost-Benefit Analysis? Data, Explanations, and Suggestions for Reform

  Flyvbjerg, B. & Bester, D. W., jan. 2022, Infrastructure Economics and Policy: International Perspectives. Cambridge, MA: Lincoln Institute of Land Policy, s. 174-196 23 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Bidrag til bog/antologi › Forskning › peer review

  Åben adgang

  • Data Explanation 100%
  • Cost-benefit Analysis 100%
  • Cost Benefit Analysis 100%
  • Resource Allocation 50%
  • Allocation 50%

• How to Solve Big Problems: Bespoke versus Platform Strategies

  Ansar, A. & Flyvbjerg, B., 17 aug. 2022, I: Oxford Review of Economic Policy. 38, 2, s. 338-368 31 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  Fil

  • Bespoke 100%
  • Business Leader 100%
  • Policy Response 100%
  • Sequence Learning 100%
  • Health Education 100%

• IT project failure, termination, and the marginal cost trap

  Schmidt, J., 15 dec. 2022, I: Journal of Modern Project Management. 10, 30, s. 255-275 21 s., 1019255/JMPM03020.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  Fil

  • Project Failure 100%
  • Marginal Costs 100%
  • Case Study 20%
  • Content Analysis 20%
  • Performance Criterion 20%

• Omni-Channel Overtures: Defining the Concept and Its Applicability in Public Sector Channel Management

  Pieterson, W., Østergaard Madsen, C. & Ebbers, W., 1 sep. 2022, International Conference on Electronic Government: Lecture Notes in Computer Science. Springer Nature, Bind 13391. s. 60 72 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Public Sector 100%
  • Overture 100%
  • Omnichannel 100%
  • Channel Management 100%
  • Service Delivery 100%

• Searching for Technical Debt – An Empirical, Exploratory, and Descriptive Case Study

  Pfeiffer, H., 2022, 29th IEEE International Conference on Software Analysis, Evolution and Reengineering (SANER)). 5 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Empirical Case Study 100%
  • Descriptive Case Study 100%
  • Technical Debt 100%
  • Database Systems 100%
  • Open Source 100%

• Spotlight on the Positives: How Do Information Technology Projects Achieve Cost Underruns?

  Alami, A., Østergaard Madsen, C. & Krancher, O., 5 jan. 2022, Proceedings of the 55th Hawaii International Conference on System Sciences. s. 7496-7505 10 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Fil

  • Information Technology Projects 100%
  • Information Technology 100%
  • Collaborative Environment 33%
  • Document Analysis 33%
  • Continual Learning 33%

• Stakeholder influence on technical debt management in the public sector: An embedded case study

  Nielsen, M. E. & Østergaard Madsen, C., apr. 2022, I: Government Information Quarterly. 12 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  Fil

  • Public Sector 100%
  • Technical Debt 100%
  • Stakeholder Influence 100%
  • Technical Debt Management 100%
  • Case Study 100%

• Taking Stock of the Situation: The Situational Context of Bureaucratic Encounters

  Bidragets oversatte titel: Situationens anatomi: Situationens som kontekst for det bureuraktiske mødeSkaarup, S., 2022, Electronic Government: 21st IFIP WG 8.5 International Conference, EGOV 2022, Linköping, Sweden, September 6–8, 2022, Proceedings. Berlin, Heidelberg, s. 386-401 15 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  • Bureaucratic Encounter 100%
  • Situational Context 100%
  • Self-Service 100%
  • Self-service Systems 50%
  • e-Government 50%

• The Empirical Reality of IT Project Cost Overrun: Discovering A Power-Law Distribution

  Flyvbjerg, B., Budzier, A., Lee, J. S., Keil, M., Lunn, D. & Bester, D. W., 3 jul. 2022, I: Journal of Management Information Systems. 39, 3, s. 607-639 33 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  Fil

  • Empirical Reality 100%
  • Information Technology Projects 100%
  • Cost Overrun 100%
  • Power-law Distribution 100%
  • Technology Project 100%

• Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model

  Lindgren, I. & Østergaard Madsen, C., 1 jun. 2022, dg.o 2022: The 23rd Annual International Conference On Digital Government Research. s. 364-371 8 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Public Services 100%
  • Multi-channel 100%
  • Citizen Action 100%
  • Public Encounters 100%
  • Channel Activity 100%
• 2021

  A citizen-centered analysis of what public services are suitable for digital communication channels

  Hofmann, S., Østergaard Madsen, C., Lindgren, I. & Verne, G., nov. 2021, Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2021. Springer, 8 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Fil

  • Public Services 100%
  • Digital Communication Channels 100%
  • Citizen-centric 100%
  • Digital Service 100%
  • Channel Choice 60%

• Automatically Assessing Complexity of Contributions to Git Repositories

  Pfeiffer, H., aug. 2021, International Conference on the Quality of Information and Communications Technology. Springer, Cham, 14 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning

  Åben adgang

  • Software Evolution 100%
  • Open Source System 100%
  • Technical Debt 100%
  • Integration Work 100%
  • Structural Complexity 100%

• Better than you think? Exploring cost and schedule overruns in government IT projects

  Alami, A., Østergaard Madsen, C. & Krancher, O., 8 sep. 2021, The 29th International Conference on Information Systems Development (ISD2021). Association for Information Systems

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Fil

  • Information Technology Projects 100%
  • Schedule Overrun 100%
  • Cost Overrun 100%
  • Government Information 100%
  • Technology Project 100%

• Identifying Critical Projects via PageRank and Truck Factor

  Pfeiffer, H., 19 maj 2021, 2021 IEEE/ACM 18th International Conference on Mining Software Repositories (MSR). IEEE, s. 41-45 5 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • PageRank 100%
  • Truck Factor 100%
  • Criticality 100%
  • Google 80%
  • MAVEN 40%

• IT Portfolio management as a framework for managing Technical Debt: Theoretical framework applied on a case study

  Nielsen, M. E. & Skaarup, S., 2021, I: ICEGOV 2021: Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance. 12 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Konferenceartikel › Forskning › peer review

  Åben adgang

  Fil

• Make Megaprojects More Modular

  Flyvbjerg, B., nov. 2021, I: Harvard Business Review. November-December, s. 58-63 6 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  • Lego 100%
  • Megaprojects 100%
  • Nuclear Reactor 100%
  • Big Bang 100%
  • Processing Plant 100%

• Show me the money! Documenting efficiency benefits from e-government

  Østergaard Madsen, C., Melin, U., Hofmann, S. & Lindgren, I., 27 jan. 2021. 7 s.

  Publikation: Konferencebidrag - EJ publiceret i proceeding eller tidsskrift › Konferenceabstrakt til konference › Forskning › peer review

  • Electronic Government 100%
  • Show Me the Money 100%
  • Efficiency Benefit 100%
  • e-Government 100%
  • Solow 66%

• Stakeholder mapping of a Danish Agency Portfolio Management combined with Technical Debt creation: An embedded case study

  Nielsen, M. E. & Østergaard Madsen, C., 27 jan. 2021.

  Publikation: Konferencebidrag - EJ publiceret i proceeding eller tidsskrift › Konferenceabstrakt til konference › Forskning › peer review

  • IT Systems 100%
  • Technical Debt 100%
  • Stakeholder Mapping 100%
  • Portfolio Management 100%
  • Case Study 100%

• The accidental caseworker: How digital self-service influences citizens' administrative burden

  Østergaard Madsen, C., Lindgren, I. & Melin, U., 10 nov. 2021, I: Government Information Quarterly.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  • Digital Self-service 100%
  • Caseworkers 100%
  • Administrative Burden 100%
  • Self-Service 100%
  • Public Benefits 50%

• The Cost-Benefit Fallacy: Why Cost-Benefit Analysis Is Broken and How to Fix It

  Flyvbjerg, B. & Bester, D. W., okt. 2021, I: Journal of Benefit-Cost Analysis. 12, 3, s. 395-419 24 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  • Cost-benefit Analysis 100%
  • Cost Benefit Analysis 100%
  • Public Investment 60%
  • Resource Allocation 50%
  • Allocation 40%

• The Impact of Continuous Code Quality Assessment on Defects

  Pfeiffer, H., sep. 2021, 2021 IEEE International Conference on Software Maintenance and Evolution (ICSME). IEEE, 5 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  • Code Quality 100%
  • Quality Assessment 100%
  • Assessment Tool 40%
  • Quality Assessment Tool 33%
  • Software Development 20%

• Top Ten Behavioral Biases in Project Management: An Overview

  Flyvbjerg, B., dec. 2021, I: Project Management Journal. 52, 6, s. 531-546 16 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  • Cognitive Bias 100%
  • Behavioural Science 100%
  • Power Law 100%
  • Tuition Fee 50%
  • Neglect 50%
• 2020

  Cost and schedule overrun in Government IT projects. An empirical analysis

  Østergaard Madsen, C., Krancher, O. & Schmidt, J., 29 jan. 2020. 19 s.

  Publikation: Konferencebidrag - EJ publiceret i proceeding eller tidsskrift › Konferenceabstrakt til konference › Forskning › peer review

  • Danish 100%
  • Public Sector 100%
  • Administrative Structure 100%
  • Information Technology 100%
  • Private Sector 100%

• Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies

  Hofmann, S., Østergaard Madsen, C. & Distel, B., 1 sep. 2020, Electronic Government. EGOV 2020. Lecture Notes in Computer Science. Springer, Bind 12219. s. 15-28

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • E-government Strategy 100%
  • Analytical Framework 100%
  • e-Government 100%
  • e-government 100%
  • Digitalization 37%

• Learning from the best? A comparison of Denmark´s and Germany´s national e-government strategies

  Hofmann, S., Distel, B. & Østergaard Madsen, C., 29 jan. 2020.

  Publikation: Konferencebidrag - EJ publiceret i proceeding eller tidsskrift › Konferenceabstrakt til konference › Forskning › peer review

• Systematic literature review: Technical debt management

  Nielsen, M. E., Østergaard Madsen, C. & Lungu, M., 29 jan. 2020. 10 s.

  Publikation: Konferencebidrag - EJ publiceret i proceeding eller tidsskrift › Konferenceabstrakt til konference › Forskning › peer review

  • Systematic Literature Review 100%
  • Technical Debt Management 100%
  • Software Systems 100%
  • Systematic Review 100%
  • Debt Management 100%

• Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government

  Nielsen, M. E., Østergaard Madsen, C. & Lungu, M., 1 sep. 2020, Electronic Government. EGOV 2020. Lecture Notes in Computer Science. Springer, Bind 12219. s. 121-137 (LCNS International Conference on Electronic Government , Bind 12219).

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

  Fil

  • Digital Government 100%
  • Systematic Literature Review 100%
  • Technical Debt Management 100%
  • Research Agenda 100%
  • Systematic Review 100%

• The Relationship Between Outbound and Inbound Communication in Government-to-Citizen Interaction

  Østergaard Madsen, C., Pieterson, W. & Hofmann, S., 1 sep. 2020, I: CEUR Workshop Proceedings. 2797, s. 107-115 9 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Konferenceartikel › Forskning › peer review

  Åben adgang

  Fil

  • Channel Choice 100%
  • Service Interactions 100%
  • Multi-channel Management 100%
  • Citizen Interaction 100%
  • Inbound 100%

• The Role of Domain-Skills in Bureaucratic Service Encounters

  Bidragets oversatte titel: Domænekompetencernes betyding for det Bureaukratisk servicemødeSkaarup, S., 2020, Electronic Government. EGOV 2020. Lecture Notes in Computer Science. Champaign, Ill.: Springer, Cham, Bind 12219. s. 179-196 17 s.

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

  Åben adgang

• Values, Benefits, Considerations and Risks of AI in Government: A Study of AI Policy Documents in Sweden

  Toll, D., Lindgren, I., Melin, U. & Østergaard Madsen, C., 9 jul. 2020, I: eJournal of eDemocracy & Open government: JeDEM. 12, 1, s. 40-60 21 s.

  Publikation: Artikel i tidsskrift og konference artikel i tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

  Fil

  • Sweden 100%
  • Policy Documents 100%
  • AI Policy 100%
  • AI Risks 100%
  • Public Sector 100%