Danish Institute for IT Program Management

8 Tidsskriftartikel
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2022
Administrative Burden in Digital Self-Service: An Empirical Study About Citizens in Need of Financial Assistance
Heggertveit, I., Lindgren, I., Østergaard Madsen, C. & Hofmann, S., 2022, Electronic Participation: Lecture Notes in Computer Science. Krimmer, R. (red.). Springer, Bind 13392. s. 173-187 15 s.
Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

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DaSEA – A Dataset for Software Ecosystem Analysis
Buchkova, P., Hey Hinnerskov, J., Olsen, K. & Pfeiffer, H., 2022, MSR '22: Proceedings of the 19th International Conference on Mining Software Repositories. IEEE, s. 388-392
Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

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Exploring Citizens’ Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services
Lindgren, I., Østergaard Madsen, C., Höglund Rydén, H. & Heggertveit, I., 4 okt. 2022, ICEGOV '22: Proceedings of the 15th International Conference on Theory and Practice of Electronic Governance. Association for Computing Machinery, s. 416-423
Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

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Omni-Channel Overtures: Defining the Concept and Its Applicability in Public Sector Channel Management
Pieterson, W., Østergaard Madsen, C. & Ebbers, W., 1 sep. 2022, International Conference on Electronic Government: Lecture Notes in Computer Science. Springer Nature, Bind 13391. s. 60 72 s.
Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

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Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model
Lindgren, I. & Østergaard Madsen, C., 1 jun. 2022, dg.o 2022: The 23rd Annual International Conference On Digital Government Research. s. 364-371 8 s.
Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Konferencebidrag i proceedings › Forskning › peer review

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Danish Institute for IT Program Management

Publikation

Søgeresultater

Administrative Burden in Digital Self-Service: An Empirical Study About Citizens in Need of Financial Assistance

DaSEA – A Dataset for Software Ecosystem Analysis

Exploring Citizens’ Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services

Omni-Channel Overtures: Defining the Concept and Its Applicability in Public Sector Channel Management

Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model