Hvordan kan man forbedre digitale selvbetjeningsløsninger og reducere opkald?

Relateret indhold

• Publikationer

• How to Migrate Citizens Online and Reduce Traffic on Traditional Channels Through Multichannel Management: A case study of cross-organizational collaboration surrounding a mandatory self-service application

  Publikation: Konference artikel i Proceeding eller bog/rapport kapitel › Bidrag til bog/antologi › Forskning › peer review